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Services : Support
Need help ?
click image to zoom in Please note, an active Maintenance Contract is needed to access these pages. Contact us for more information.
 
Still have questions ?
No problem. Use the Technical Assistance web tool to report a problem !
 
All contracted customers are provided with access to the telephone hotline technical support center and to priority technical support via e-mail.
 
Our helpdesk is manned from 9 A.M. to 5 P.M., Monday to Friday (excluding Belgian bank holidays).
 
On-site Support ?
MMR provides personalized, on-site assistance for the installation and configuration of all of the VTD products, for the upgrade from VTD/Win (or VTD/X) to VTD/Amaril, for the migration to VTD/8 Tori, and many more.
 
Click here for detailed information on the training workshops.
 
Software up-to-date ?
How do I know if I have the lastest VTD software installed on my system ?
 
That's easy ... The current product releases are displayed on our News page.
Log-on to the Members' site to download the VTD software.
 
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